We do not accept returns. All sales are final. We are not responsible for products lost by USPS, FedEx, UPS or any other shipping service. If you have not received your package, please notify us via email at firstname.lastname@example.org. We will do everything we can to retrieve and/or locate your package. We are not responsible for damaged merchandise. If you receive a print that has been damaged in transit, please contact us as occasional exceptions can be made on a case by case basis.